Ecommerce has changed the world, about every big or small vendor is enjoying the benefits of eCommerce and is individually packing and sending the parcel to their buyer’s address. But to be very honest, most of the small businesses don’t understand the importance of delivery, as it represents your brand. This makes it necessary that you create your very own strategy for shipping and delivery to cope with not only just increased demands but also customer expectations.
Pick up and Delivery
Gone are the days when you had to hurry to the post office to drop off your next parcel. Today many companies offer you door to door pick and delivery; this implies convenience and saving time.
Who would not like more options, right? As your sales and customer-based increases, chances are you require more range of delivery options, who knows if you have to send a courier to UK, US, or even Japan. This global boost up also means that you have to carefully cherry-pick the services carefully that will be useful to your buyers are they would be paying partial or full delivery charges. Here are a few things that are of utmost importance to your buyers.
- Faster Delivery
Depending on the type of item you are shipping, you will be hustling with the different preferences of delivery timing. The time of the year may also be a factor. For example, Diwali, Christmas, or New Year, there will be more orders. By offering different delivery options, you can give your customers options to reduce their delivery cost and increase the time of delivery, such as from the same day to next day.
- Place of delivery
There are many courier service UK, US, Australia, and even India which offer you a diverse set of services. If you are shipping overseas, it will usually take a little longer to deliver your product, but depending on the country you are couriering to; you can enjoy delivery within 3-5 days. Also, the international shipping charges are high, and thus, you need to be very transparent with your buyers for what they are paying to improve their experience with your enterprise.
Calculating Shipping Cost
Yes, you need to be very precise when you ask your buyers to pay for the delivery charges. You cannot cookie-cut price rate, and offer it to everyone, give serious thought to it. Most of the enterprises end up losing their promising customers due to over-rating shipping charges, so that it does not happen to you, find a way to make it as reasonable it can be, while not compromising with your margin.
Most of the international clients you will be dealing with will be looking for some kind of insurance protection on the expensive items. They are, in fact, willing to pay extra for that. By offering comprehensive insurance with well-set terms and conditions.
Technology has made it easy for people to get real-time information about their packages; this ease of packaging will also save your time as the people will not be calling you to know the status. They can track it themselves.