Custom Advice

While thinking of exporting goods outside India or importing something from abroad, Customs clearance process raises many eyebrows of concerns— due to its dense rules, regulations and formalities. This apprehension is inborn, especially among the first time patrons, as this area of the trade needs sheer expertise, for the reason that the realm itself is intensely diverse.

In simple words, Customs clearance process is a mandatory practice carried by the Customs—a government agency or authority nominated by the Legislature of the country. Its primary task is not only the accumulation, but also the conversation of customs duties. As this operation is carried out at the entry and exit points of a nation, the organization of customs duties is crucial for monitoring the flow of goods in and out of a country.

Parcel Chief helps you overcome all inquiries on your behalf with the customs authority. And, make arrangements for a smooth transition of your goods every time.

Since the volume of our exports is enormous across the globe, we might not cover particular customs policies, but some common and useful advice below to assist you.

Calculating Duties

Be it a gift or commercial shipment, it has to go by an import procedure as per the guidelines laid out by custom’s regulation in the destination country. On the grounds of origin country the consignment is cleared through customs: the cost and quantity, but not its end objective. Shipments carrying dutiable goods are likely subject to customs duty; an excise or tax enforced on goods when moved across international boundaries.

Duties calculation relies on the assessable price of a dutiable parcel. To make the calculation easy, dutiable goods are allocated a categorization code generally identified as the Harmonized System code (HS) code.

The World Customs Organization has assigned this system which continues to advance.

Responsibility for Duty Payments

The payments of all destination duties and taxes are commonly the responsibility of the recipient, though Parcel Chief does propose the channel for our clients to pay for them at the origin.

In such case, Parcel Chief invoices its customers for the liable duties and taxes and make arrangements to be paid on their behalf at destination with additional administration fee. However, this process might cause delays of the deliveries.

Taxation Across Boundaries

While goods cross over political borders, taxes and duties are imposed on them (however, there are some free business zones exists around the globe). Taxes are normally connected with protectionism, the economic policy of limiting business in between countries.

By and large taxes are imposed on the imported goods, however, sometimes may also be imposed on goods exported out of the country.

Goods Restricted by Customs

There may be restrictions on certain types of goods which are imported or exported outside the country.

These constraints are fixed by the local legislation and regulations. And, it is the customs authority obligation to implement these rules stringently.

Also, all local customs authority holds the power to set its own charges for imports and exports depending on the nature of the shipment it administers.

While different destinations, calls for different policies for importing and exporting to and from the country, we recommend that you to seek guidance with relevant customs in the destination that you’re looking courier to send.

Also, to clear your doubts further on customs you can connect us with at +91 969 969 9048.

Understanding Roles in the Customs Clearance Process

Attaching documents

Attaching document with package

It is best to affix the documents securely on the outside of the package to ensure that the customs personals can easily scan the boxes.

Import Export

Export and import custom clearance

A very crucial point of your parcel’s transit, irrespective of movement, every shipment has to pass through this process as per the regulation.

Shipment delivered

Delivering the shipment to its destination

When the shipment gets a release from customs at the destination, the carrier will connect the parcel to the final delivery.

Tips to Avoid Customs Delays

Wrong details cause customs delays. So describe every item you are packing. And you can make things easy for customs by summarising every individual item with precision; it could be the colour, quantity, etc.

You must share the accurate value of goods. The custom officers assess the shipment value as per the current market price. If they find value given unsatisfactory, then there’ll be delays in parcel. Also, you may end up paying extra handling fees for undervaluing the goods and face custom penalty as well.

To deliver on time you should always print and attach the documents to the outside of the box, or even you can put all the documents in a plastic pouch and affix to packet for a swift clearance.

Gather the information about the destination country’s customs rules and regulations to avoid delays in clearance.

One more reason that leads to delays in clearance is incorrect contact details. Ensure all is in order; to enable the customs officers to get in touch with the receivers, if they need to - regarding paperwork and duty taxes.

Customs duties are unavoidable. It is levied, even if you’re sending a parcel as gifts. The destination custom checks the value of the item, the contents of the package and considers many other things which could make ways for customs duties. It is advisable to be accurate in every aspect for a smooth clearance.

Parcels contain banned or prohibited goods; are held by customs for an inspection. Customs can even seize these parcels. So avoid sending these goods.

For commercial parcels, the destination customs may require certificates or commodity codes (HS Commodity Codes) pertaining to the goods you’ve sent.

Customs Information

Courier to Australia
Australia Customs
Courier to Gabon from India
Austria Customs
Courier to Bahrain from India
Bahrain Customs
Courier to Belgium from India
Belgium Customs
Courier to Botswana from India
Botswana Customs
Courier to Bulgaria from India
Bulgaria Customs
Courier to Canada
Canada Customs
Courier to China from India
China Customs
Courier to Croatia from India
Croatia Customs
Courier to Czech-Republic from India
Czech Republic Customs
Courier to Denmark from India
Denmark Customs
Courier to Estonia from India
Estonia Customs
Courier to Finland from India
Finland Customs
Courier to France from India
France Customs
Courier to Germany from India
Germany Customs
Courier to Greece from India
Greece Customs
Courier to Hong-Kong from India
Hong Kong Customs
Courier to Hungary from India
Hungary Customs
Courier to Ireland from India
Ireland, Repub. of Customs
Courier to Italy from India
Italy Customs
Courier to Kenya from India
Kenya Customs
Courier to Kuwait from India
Kuwait Customs
Courier to Latvia from Inida
Latvia Customs
Courier to Luthuania from India
Lithuania Customs
Courier to Luxembourg from India
Luxembourg Customs
Courier to Madagascar from India
Madagascar Customs
Courier to Malawi from India
Malawi Customs
Courier to Malaysia
Malaysia Customs
Courier to Mauritius from India
Mauritius Customs
Courier to Mozambique from India
Mozambique Customs
Courier to Netherlands from India
Netherlands Customs
Courier to New Zealand from India
New Zealand Customs
Courier to Nigeria from India
Nigeria Customs
Courier to Norway from Inida
Norway Customs
Courier to Oman from India
Oman Customs
Courier to Poland from India
Poland Customs
Courier to Portugal from India
Portugal Customs
Courier to Qatar from India
Qatar Customs
Courier to Romania from India
Romania Customs
Courier to Saudi Arabia from India
Saudi Arabia Customs
Courier to Singapore
Singapore Customs
Courier to Slovakia from India
Slovakia Customs
Courier to Slovenia from India
Slovenia Customs
Courier to South Africa from India
South Africa Customs
Courier to Spain from India
Spain Customs
Courier to Sri Lanka from India
Sri Lanka Customs
Courier to Sweden from India
Sweden Customs
Courier to Switzerland from India
Switzerland Customs
Courier to Tanzania from India
Tanzania Customs
Courier to UAE
UAE Customs
Courier to Uganda from India
Uganda Customs
Courier to UK
UK Customs
Courier to USA
USA Customs
Courier to Zambia from India
Zambia Customs

Our 5-star Reviews

Parcel Chief is the most top-rated international courier company in India. With over 700+ 5-star positive reviews from our customers, we're humbled beyond words. Our customers remain our priority and the reviews are a testament for the quality of service we provide.

FAQs - Frequently Asked Questions

A parcel’s customs clearance can take a very little time; it range from minutes to hours. However, sometimes it could go up to days or weeks depending on the issue. To resolve the situation customs will call the receiver, so one must give accurate contact details of receiver.

In simple words, you cannot avoid import duty and taxes. All international parcels are subject to duties and taxes based on the value of items. These charges will vary from destination to destination. Check with the destination when you arrange a parcel delivery.

When you see tracking and find ‘Customs status not updates’ or ‘Held by Customs’, it means the parcel is being stopped in its journey. To settle the issue, the customs will speak with the consignee to get the required details or documents, and sometimes, it’s the customs fees to be paid for release.

When customs hold your parcel, you can check with the receiver if he’s received a notification. In case the answer is negative, you can co-ordinate with your service provider to resolve the issue.

It is very tricky to tame the customs charges. The customs impose duties on factors like country of export, reason for export, country of import, product material origin, product classification, value of shipment and tariff code. You can share these details with precision and pay a legit customs charge.

The other option is showing low value and if customs are unsatisfied with the same; then this will attract penalties, and shipment may face a delay and increase in cost. We advise not to choose this method and stick to the mentioned advice above.

Every country has a list of items that they don’t allow in (prohibited items). This includes all the usual things you’d expect - aerosols, flammable liquids, livestock or anything considered dangerous or illegal.

There are many items that fall into the prohibited category. Every country has their own set of list allowed and restricted items. However, the general list contains deodorants, perfumes, aerosols, corrosives, —any liquid that contains flammable substance.

Other than these tobacco products, currency, passports, bank instruments, postal stamps, precious and semi-precious stones, radioactive material, liquids, toxic and infectious substances, chemicals, batteries, mobiles, tablets and the list goes on. We always recommend checking with us if you are in doubt about the commodity you want to send.

The carrier will not deliver the shipment unless duties and taxes payment are complete. Carrier can invoice the pending amount to the sender of the shipment or they will return the parcel to the origin after the release by customs at a cost to be paid by the sender.

Customs are accurate in their functioning, however, if they charge the wrong amount for duties and taxes, it’s because of unavailability of tariff codes on the commercial invoice. In these circumstances, the customs officers will take a decision themselves about the category your items come under.

Now, sender or receiver can dispute these charges with customs before delivery. You can do it by providing them with tariff codes for every product you’ve shipped; then you should inform customs that the goods cleared under an incorrect tariff code.

Customs brokers are not required for several destinations for the clearance of imports. You can arrange clearance by yourself provided you have all the require knowledge and experience. However, to avoid delays and extra cost on your delivery we recommend opting for a professional and licensed customs broker as they hold expertise to complete the clearance.

A private person or a company which handles the clearance of goods via customs for a fee is a customs broker. Their job is to work with importers and make sure that all licenses and documents are in order; they also ensure that right duty and taxes are imposed on shipment, and the goods move swiftly through the customs. Business and merchants who import and export consistently use the customs brokers.

After the shipment arrives, customs impose duties and taxes on it and inform the carriers, and then the carrier conveys this to the recipient to collect payment and finds him unreachable. This makes for a perfect delays scenario. So the receiver should be aware about the delivery and contact the carrier to avoid delays.

There is always a chance that customs can raise a query on the shipment’s customs invoice. Then they require an explanation on the form. The time taken to resolve the query can cause delays.

Inspection by customs leads to the discovery of items undervalued or undeclared will hinder the clearance process significantly. The customs officer could ask to provide a proof of value, and may even ask for more clarification on the items. So always declare information accurately.
Customs hold shipments containing restricted or prohibited. In most cases, the customs will give options to destroy or remove the prohibited items. For some destination, there are chances that the shipment can return to origin at shippers cost.

Need More Help?

Prohibited Items

List of Prohibited Items

Customer support icon

Important Custom Advice

Packaging Advice icon

Helpful Packaging Advice

Volumetric Weight icon

Volumetric Weight

Transit time icon

Know Your Transit Times

Documents icon

Documentation (KYC)

Contact Us

Address: Shop No. 05, Al-Aziz Palace CHS, Samantbhai Nanji Marg, Mumbai, Maharashtra 400009
Phone: (+91) 969 969 9048
Email: info@parcelchief.in
Working Days: Monday – Saturday
Working Hours: 10:00 AM – 07:00 PM
Lunch Hour: 02:00 PM - 03:00 PM

Follow on socials

Subscribe to our Newsletter

Something went wrong. Please check your entries and try again.
Scroll to Top